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Tutorial and Academic Coaching Services

About Tutorial and Academic Coaching

You can find Tutorial and Academic Coaching Services in the Learner Centre
2nd floor, Singhmar Centre for Learning (Downtown Edmonton Campus) 


We are offering online drop-in services through BlackBoard!
Please click here or scroll to the bottom of our page for the most up to date hours

Please bring the following to your session:

  • Pen/pencil
  • Paper
  • Assignment instructions and rubric
  • Any class notes, readings, textbooks, and other materials related to what you are working on
  • Any specific questions you have!
  • Any other materials you need to do your work. (E.g.: Calculator, periodic table, laptop, etc.)


If you want help with organization and planning, please bring:

  • Course outlines (or a list of dates for exams and assignments)
  • Calendar or planner
  • Binder with dividers


Before you come in, read the assignment or notes, and try the work yourself.

Your session will be the most helpful to you if you have clear questions for the session. If possible, prepare questions or topics to cover in the given time period.

(Remember that a drop-in session is 15 minutes and an online session is 30 minutes.)

  1. If there are many students signed in who are all doing the same work, we may ask to work with you together in a group. This way, you and other students have the chance to work with us during busy periods.
  2. We will introduce ourselves and ask you what you are working on. If you are working on an assignment, please bring the assignment information and rubric, and your class notes and other materials. If you have specific questions, that's great! Make sure that you have already tried the work by yourself.
  3. We will work with you. We may not be able to cover everything in this time. However, we will give you resources for practice and invite you to sign up again later. It is important that you work by yourself on the assignment before signing up again.
  4. At the end of the session, we will help you remember what we covered in the session and help you decide on your next steps.

Online sessions are 30 minutes, and drop-in sessions are 15-20 minutes.

Common Questions

Will my grades improve if I come to Tutorial and Academic Services?

We hope so! We want to help you become a more confident, independent student, and that will definitely help improve your grades.

In addition to modelling strategies to solving problems, we can help you develop additional strategies and skills like reading comprehension, dealing with anxiety, time management and priority setting that will make you successful in and out of school.

We cannot guarantee that your grade will go up, especially if you only come once right before your exam or assignment is due. Make the most of our service, make sure you come early and come often!

How does the Tutorial and Academic Coaching Services help with writing?

A drop-in session is most often used by student to help with reading comprehension, grammar exercises, study skills, and short writing assignments (like paragraphs).

However if you can break your assignment in to pieces, we can help you all the way through larger assignments! For these types of projects, plan to see us more than once! We can help you plan in one session, then help you with any step of the writing process in another if needed; such as how to better integrate quotations and references to strengthen your writing.

Can I get help with my resume or cover letter?

You can get employment assistance at Student Career and Employment Services to book an appointment!

If you already have a resume and are looking for help finding work. Take a look at the NorQuest student job board to see what opportunities are on or around campus!

Can I get help with my application letter for an award?

For help applying for awards and bursaries, please book an appointment with the Scholarships & Awards Advisor in room A125 (CELT Building at the Downtown Edmonton Campus), or send your quick question to

Can I get help with group projects?

Yes! We are happy to work with small groups of students. If you are working on a group project, everyone in the group needs to be present. Otherwise, we can only help you with the parts that you worked on by yourself.



Winter Hours 2023

We are
closed every Thursday 10 - 11 am. We are closed on civic holidays.

Hours are subject to change.

Drop-in Tutorial


Weekdays (Monday to Friday)





login to Moodle and follow the link to our BlackBoard to talk to a tutor.

8:45 am-12:30 pm  and  1:30 pm-5:00 pm

English/Writing has additional closures Mon/Wed/Fri from 11:00 am-2:30 pm

12:00 pm – 4:00 pm


In-Person 2nd floor, Singhmar Centre 8:45 am – 5:00 pm Closed


Email us:

Call us: 780-644-5864 or toll free at 1-866-534-7218


Quick Links


Academic Skills for Success

Test Taking Skills

Student Technical Help


Email us:

Call us: 780-644-5864 or toll free at 1-866-534-7218

To learn more about other Student Services you can access click here