The service desk provides computer support for students. Their contact information is found at the bottom of the page linked above.
In-person support and computers for student use are available in room 2-111 (Learner Centre) of the Singhmar Centre for Learning.
On this page you can find resources for students like:
These services are here to help students succeed academically and personally. For more detailed information, students can download their program’s student handbook.
Welcome to our Kaltura resource page. Kaltura is our online, virtual classroom where you will attend your virtual classes. It is accessed through your course, in Moodle.
On this page you'll find step-by-step guides to help you confidently join and engage with your instructor and fellow students in your virtual classroom. Whether you're new to using Kaltura at NorQuest, or have used it before; our articles are here to help you every step of the way.
For any further support needs, please check out the left-side of this page!
📱❕ Note: When joining your Kaltura virtual classroom from your Phone - if you receive a phone call during class, you will be disconnected from your class and have to rejoin!
Check the link below for instructions on how to access recordings from Media Gallery!
Check the link below for instructions on how to use breakout rooms
Check the link below for instructions on how to desktop share screen via chrome
Check the link below for instructions on how to join and leave a session
Check the link below for instructions on how to enable live Captions in Chrome
An on-demand course can have videos, class recordings, PDFs, and presentations that students can access on their own time. Check the link below for instructions on how to open an on-demand course.
Check the link below for instructions on how to raise your hand.
Check the link below for instructions on how to submit a Kaltura assignment to your instructor for grading.
Check the link below for instructions on how to turn on/off your camera and microphone
Check the link below for instructions on how to make session window larger
Check the link below for instructions on how to use Kaltura mobile app for Android
Check the link below for instructions on how to use the classroom chat with Room chat option
Check the link below for instructions on how to use whiteboard toolbar
Check the link below to understand Media Gallery vs My Media
Check the link below to learn how to make a recording
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