Health Administration & Technology

Instructions for starting, saving, and printing documents in Word.

This article shows all keyboard shortcuts for Microsoft Word.

Get an introduction to the Mac versions of Word, Excel, Powerpoint, Outlook, and OneNote with these short handouts.

Choose from three basic keyboarding lessons then advance through more challenging lessons. The software keeps track of all your mistakes and your words–per–minute (wpm). You can also import content from a web site or blog into Keybr.com to type it out.

Includes free online typing tutorials and typing games.

This site includes beginner typing lessons and typing exercises that are timed.

Free typing tests

A new tool in Connect Care called Clinical Information System (CIS) "is an electronic tool that provides healthcare providers one central access point to patient information, common clinical standards and best healthcare practices."

A reference guide and workbook online, containing exercises and tests with answers in the areas of grammar and punctuation.

These resources will help you with the writing process: pre-writing (invention), developing research questions and outlines, composing thesis statements, and proofreading. From OWL at Purdue University.

In this interactive game, you will answer different telephone scenario pathways and feedback is given for each telephone response.

Learn how to answer a call, how to ask and answer questions, and other telephone etiquette tips.

Tips for improving access to services for people with communication disabilities. From MyHealth Alberta.

Definition of workplace and interpersonal non-verbal communication methods.