Health Administration & Technology

This Open Educational Resource (OER) is intended to cover basic communication skills and theories. You will walk away from with a greater understanding of your own communication style, understand the differences between your style and other people’s styles, and be able to consider cultural differences in communication.

A reference guide and workbook online, containing exercises and tests with answers in the areas of grammar and punctuation.

These resources will help you with the writing process: pre-writing (invention), developing research questions and outlines, composing thesis statements, and proofreading. From OWL at Purdue University.

In this interactive game, you will answer different telephone scenario pathways and feedback is given for each telephone response.

Learn how to answer a call, how to ask and answer questions, and other telephone etiquette tips.

Tips for improving access to services for people with communication disabilities. From MyHealth Alberta.

Definition of workplace and interpersonal non-verbal communication methods.