Book, reschedule, or cancel your exam appointment
If you book to write your exam at a time when Testing Services is closed (including weekends, evenings, statutory holidays, winter break, etc.), ProctorU, as always, is your first point of contact for technical support. In the rare case that no one can fix the problem, please email testing@norquest.ca to let us know what happened. We will get back to you as soon as we re-open.
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Book your exam
- Log in through https://go.proctoru.com/session/new and select Schedule New Session from your dashboard.
- Enter the voucher code, then select Apply. The message 'Voucher is applied' will appear when done correctly.
- Select Find Sessions.
- Select Schedule For Later Date, then Submit.
- Select your preferred date and time from the left and schedule accordingly.
- The message 'Reservation complete' will appear at the top when you have scheduled your session correctly. You will also see that your order was successful.
Reschedule or cancel your exam
- The 'Active Exams' section in your account shows any exam appointments you have made in the past and future.
- You can choose 'Reschedule' if you want to change the date of your appointment.
- You can select 'Cancel' if you want to cancel your appointment.