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Student Guide to ProctorU - ACCUPLACER

Please use this guide to prepare for your ACCUPLACER exams with ProctorU.

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Book, change, or cancel your exam appointment

When should I book my exam?

  • If you book to write your exam at a time when Testing Services is closed (including weekends, evenings, statutory holidays, winter break, etc.), ProctorU, as always, is your first avenue for technical support. In the rare case that no one can fix the problem, please email testing@norquest.ca to let us know what happened. We will get back to you as soon as we re-open. 

 

What should I expect when using ProctorU to write my exams?

  • Plan to write in a private space. No one is allowed in the same room with you while you write. Using your webcam, be prepared to show the online proctor (supervisor) your room and workspace. It should be clear and empty except for your exam materials.
  • Your exam may not start right on time, or you may experience a technical issue that may lengthen the time spent writing your exam. It is good practice not to schedule your exam appointment too close to other activities you might have scheduled for yourself that day. 
  • TIP: to learn more about what to expect, click on the Taking Your Exam tab.

Book your exam

  1. Schedule your exam through Proctoru: https://go.proctoru.com/session/new. 
  2. Select Schedule New Session from your dashboard. 
  3. Ensure the institution is listed as College Board (ACCUPLACER). 
  4. Enter the voucher code, then select Apply. The message 'Voucher is applied' will appear when done correctly. 
  5. Select Find Sessions. 
  6. Select Schedule For Later Date, then Submit. 
  7. Select your preferred date and time from the menus on the left. Selecting Submit Search will provide further options for you to choose from. 
  8. Select your preferred booking, then Schedule. 
  9. The message 'Reservation complete' will appear at the top when you have scheduled your session correctly. You will also see that your order was successful. 

Reschedule or cancel your exam

  • From your main dashboard, it will show any exam appointments you have made in the past. It also shows any appointments you have in the future.
  • You can choose 'Reschedule' if you want to change the date of your appointment.
  • You can select 'Cancel' if you want to cancel your appointment.

 

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