Library Virtual Services

Contacting Library Staff with General Questions Online in Real Time!

• Use the Ask Us chat box for immediate assistance during business hours.
• For more in-depth help, library staff can assist you using Blackboard Ultra - request this help through the green Ask Us chat box on the left.

Contacting Librarians for help with Citation and Research 

• Contact Librarians by email to make arrangements to virtually meet over BlackBoard Ultra.
• Book an appointment with a librarian here.

Using the Digital Collection

• You can access an amazing online collection of eBooks, articles, audiobooks, videos, and more! Get in touch if you have any difficulties logging in, or check out the Online & Distance Learning guide, which has detailed information about using our services, including: 
• eBooks
• Logging-in to access resources (off-campus)
• Need books, articles, or other materials not available at the library? You have a couple options: 
• Check Google Scholar to see if the article is freely available, or
• Request the item through interlibrary loan. 

Reserve Collection Scan on Demand Service

• The Reserve Collection includes most required textbooks for courses offered at NorQuest College. If you need a small portion of a textbook required for your course, the library can send you a scanned PDF of up to 1 chapter or article from the book. Requests are filled within 48 hours, Monday - Friday. Fill out the request form with as much information as possible and a library staff member will respond as soon as your request is ready. 
• Reserve materials can be used in the library for a maximum of 3 hours. 

Email Us With all Other Inquiries

library@norquest.ca

Useful tutorials