Here at Tutorial and Academic Coaching Services, we value collaboration, feedback, and questions from instructors.
Tutor-Coaches work with students to build academic skills, confidence, and independence. This takes the form of providing resources for students to fill gaps in their prior knowledge or further review current course concepts, assisting students with homework, and helping students learn successful study skills such as time management and organization.
Tutor-Coaches do the following:
Only one or two concepts will be covered in any given session. More than one session might be needed if a student has multiple concerns. We will often work with a student to get them started on an assignment and advise them to work alone for half an hour before signing up again.
Tutor-Coaches only work with NorQuest students on course material from NorQuest. When working with a student on a specific assignment, the focus is on helping students build their skills over the long term. The focus is on the student as learner, first and foremost, rather than just on the assignment.
Our role is also to ensure that academic integrity is upheld. Therefore, we do not do the following:
The goal of Tutorial and Academic Coaching Services is to help students develop their overall writing skills, recognizing that writing is a process, not a product. As a result, our focus when working with students is to help them develop writing skills over the long term rather than perfecting a specific piece of writing:
Work with students on various aspects of their writing: developing thesis statements, organization, proofreading skills, and more. Students are encouraged to come at all stages of the writing/research process, from brainstorming and forming a research question to planning, drafting, revising, and proofreading.
Cover only one or two aspects of the student’s writing in any given session. More than one session might be needed if a student has multiple concerns.
The Tutor-Coaches do not do the following:
If students have questions about research and/or APA/MLA citation, we are happy to refer them to a Librarian for assistance.
What about confidentiality?
Tutorial and Academic Coaching Services respects the privacy of all students accessing the service. Any personal information collected is done so in adherence to the Freedom of Information and Protection of Privacy (FOIP) Act. This obligates the Tutorial and Academic Coaching Services staff to collect information required only for educational and related purposes, and to maintain its security.
Tutorial and Academic Coaching Services does not disclose the names of students who use the service unless a request to do so is made by the student.
All student work and communications shared between students and Tutorial and Academic Coaching Services staff are kept confidential except in cases where it is believed that the student may be at risk of harming themselves or someone else.
How do we address academic integrity and plagiarism?
Academic integrity is actively promoted by Tutorial and Academic Coaching Services. Plagiarism problems are addressed directly with students in the context of educating them on how to paraphrase and cite sources correctly while avoiding plagiarism as defined by NorQuest’s Academic Misconduct Procedure (2016).
If plagiarism is suspected, Tutor-Coaches treat these cases as “opportunities for learning” (Gentile, Arzt & Riedinger, 2005). Plagiarism is addressed with the student and appropriate explanations and/or referrals to library staff are provided (on paraphrasing or quotation, citation, etc.). It is the student’s responsibility to make changes before submitting the paper.
Gentile, J., Arzt, J., & Rieinger, B. B. (2005). Etutor guidelines: Step-by-step procedures for the etutor. Retrieved from http://www.etutoring.org/university/default/docs/StepbyStepGuidelines.pdf
NorQuest College. (2016). Academic Misconduct Procedure. Edmonton, AB: Author.
Please note: if you are a LINC instructor, please contact your Associate Chair for further information.
Fall Hours 2022
We are closed every Thursday 10 - 11 am. We are closed on civic holidays.
Hours are subject to change.