Student Guide to Accommodated Exams

Is your video blurry? When you have the video playing, click on the gear picture (icon) on the black bar at the bottom of the video. This opens video settings. Click on 'quality' and choose a higher number, such as 720. 

• Late policy: Testing Services follows the same late policy rules as your program area. Showing up late may result in losing time on your exam or not being allowed to write. In exceptional circumstances, you can apply for an exam deferral with your instructor to see if you can write at a different time/date.

• Storage of personal items: No personal items, including purses, smart watches, and cell phones are allowed in the testing room. You will be assigned a locker (or set-space, Wetaskiwin) to store your belongings during your exam. If your appointment is online, we will ask you to show us that your desk/table top and room are clear of personal items.
• Exam room monitoring: Exam rooms and computer screens are video monitored and recorded. Photographs/screen captures and video recordings may be used by NorQuest College for the purposes of exam adjudication. Photographs/screen captures and video recordings may be used for investigative purposes in cases of suspected academic misconduct. Photographs/screen captures and video recordings are collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act.  For information about the collection, use, and disclosure of this information, please contact the Manager Testing Services & Learning Support, Student Services, SCFL 2-071, 10215-108 Street, Edmonton, AB T5J 1L6. Telephone 780.644.6788.
• Seat assignment: For in-person exams, your seat is assigned at the sole discretion of the Test Centre and is based on individual accommodations, where needed. We do not accept seating change requests for any reason.

• Leaving the Test Centre: You will not be able to leave the Testing Centre or your online appointment after you have started your exam. If you must use the washroom during the exam, you will not receive extra time on the exam. However, if you have breaks as an approved accommodation you may take these breaks. 

• Eating and drinking: You can only bring a water bottle with a lid into the testing room. No other food or drinks are allowed unless part of your accommodation. Note: If food is part of your accommodation, you may not bring any food containing nuts inside the exam rooms (including the individual rooms); the exam rooms are nut-free zones.

• Frequent breaks accommodation: If you have frequent breaks part of your accommodation, extra time will be built-in to your exam. During this time you may not access course materials, consult online or other resources (e.g. internet), or communicate with others about your exam. Doing so is a violation of academic integrity. 
• Listening to music: You cannot listen to music, or wear earbuds/headphones, unless you have an approved accommodation. If writing in-person, the music will be provided by the Testing Centre or a store-bought CD/digital music can be brought in/shown to Test Centre staff. Blue tooth earbuds/headphones are not allowed. 
• Contacting your instructor: After you start your exam, you will not be able to contact your instructor for any reason. If you have any questions about the content of your exam, write down the question(s) number. At the end of your exam, you may contact your instructor directly with your questions or concerns. 

• Scrap Paper: You will able to use scrap paper during your exam. If you are writing in-person, the Test Centre will provide you with paper to use and will collect it from you after the exam. If you are writing online, the Test Centre will ask to see both sides of your scrap paper and ask you to tear it up after your exam is over.
• Completing your exam: Exams must be completed at the exam end-time. If you continue to write the exam after the end-time, this is considered academic misconduct and will be reported to your instructor.